Shipping Policy

Our current shipping policy only applies to Australia, for this is our only shipping area.

Shipping Method : Orders are usually shipped by using UPS, FedEx, and DHL.

Handling Time, Transit Time and Order Cutoff Time:

Handling time: 1-2 days (Monday – Friday)

Transit time: 7-8 days. (Monday – Friday)

Our Order cut-off Time: 5.00 PM (GMT+10:00) Central European Standard Time (Sydney) every weekend.

Shipping Rate: Free shipping for all orders within Australia.
 
Shipping Status :

You'll get a shipment confirmation email with your tracking number as soon as your purchase ships, which you can track here. Don't worry if you don't immediately get a shipment confirmation email! We'll make sure to deliver the items by the delivery date or dates specified at checkout because we are aware of them.

If you have any questions, feel free to contact us. We are ready to provide the best services to you.

You can contact us using the information below:

Store Name: Eterna Vogue
Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands

Email: info@eterna-vogue.com
FAQ: Frequently asked questions
Phone: +31657451982

Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm (GMT+10:00)

We aim reply to your e-mail within 1 day